Steve Cerny

With more than 35 years of experience across retail and wholesale automotive operations, Steve brings a lifelong passion for the automobile business and a proven commitment to dealership success. His career spans designing and implementing innovative dealer processes, training programs, and performance strategies that strengthen sales, F&I, service, and parts operations. Central to his approach is a strong focus on customer satisfaction and retention, grounded in the belief that lasting relationships and exceptional experiences drive long-term results. Steve has extensive experience delivering high-impact in-dealership consultations, facilitating dealer groups, and leading both small and large audiences at industry events. He is known for engaging teams, encouraging collaboration, and helping organizations achieve operational excellence. In addition, he has successfully hired, developed, and led high-performing field teams to ensure consistent execution and measurable outcomes. Steve's leadership philosophy centers on servant leadership, integrity, adaptability, and continuous improvement, empowering others to grow while navigating change and achieving sustainable success.